Contact Us

Contact PetBouncy

Have a question about a product, order, delivery, return, or refund?

The PetBouncy support team is here to help.

For the fastest assistance, please include your order number when contacting us about an existing order.

Customer Support

Email: support@petbouncy.shop
Phone: (905) 872-4216

Mailing Address

PetBouncy
158 Sterling Rd #100
Toronto, ON M6R 2B7
Canada

Website

petbouncy.shop

You may contact us regarding:

• Product information
• Order status
• Shipping questions
• Delivery issues
• Returns and refunds
• Damaged or incorrect products
• Website questions
• General customer support

We aim to provide clear and helpful support throughout your shopping experience.

For return requests, please contact us before sending any item back so that we can provide the appropriate return instructions.

Thank you for shopping with PetBouncy.